Retail & E-Commerce Summit Asia 2022
October 20 • Thursday 08:00 – 17:00 · Grand Hyatt Jakarta
“Make a contribution, research the market, and seize opportunities.”
As consumer behavior changed over the course of the pandemic, the e–commerce landscape has seen a very sig nificant growth that is to continue in the coming years. Though the expected growth figures look promising, challenges don‘t come only to be easily solved. As trends keep soaring in the charts, businesses can’t turn a blind eye on the effects of the ever changing market landscapes.
In Southeast Asia, reports say that it has the “fastest digital sales growth in the world,” with a projected total $89.67 billion in 2022 as per Global Data, and with a forecast of market volume of US$90.19bn by 2025 according to Statista. Among the four countries in the world that are said to produce faster growth rates compared to SEA‘s combined numbers are the Philippines and Indonesia. Because the e–commerce market is expected to grow at 23.8% this year, many market players are looking into expanding their businesses to penetrate and tap into the opportunities that online retailing can bring. In online payments, it is forecasted that by 2025, it will reach IDR753t in CAGR. This is proliferated by the rise of internet penetration and digital payments which is also projected to rise further at a rate of 22% CAGR between 2021–2025. Furthermore, it reported that “alternative payment tools collectively accounted for 46.7% share in the total e–commerce value in Indonesia.” In the past year, several brands have partnered with banks to level up their services and keep up with the technological advancements. Like other countries, online shopping has become a wide trend without a foreseeable cease – it even looks at further developments for seamless customer experience. Another trend spiking the reports‘ graphs is the logistics industry. Due to the archipelagic makeup in the country, it is a continuous challenge for many companies to achieve fast delivery fulfillment. But because of the many opportunities, alternatives and solutions are being put forward to address challenges met not only by the consumer but also by the e–commerce retailers
As we move on from unpleasantries, there lies the endless opportunities and brands have yet to tap into these. Produced by Rockbird Media, the Retail & E-commerce Summit Asia 2022 – Indonesia Edition – is set to gather leaders of respectable brands across sectors to convene in high–level sessions about the most pressing, timely and in demand topics in Retail & E–commerce today curated only for you.
Roy Nicholas Mandey
Chairman, Asosiasi Pengusaha Ritel Indonesia (APRINDO)
Chief Executive Officer, Ruparupa.com
Chief Executive Officer, Hangry Indonesia
Chief Executive Officer, Sintesa Group
Chief Marketing Officer, The Body Shop Indonesia
Kenny Ivanzaky Augusta
Chief Commercial Officer, Surplus
Chief Marketing Officer, Ruparupa.com
Senior Vice President, Gupshup
Group VP - Digital & Omnichannel, Kanmo Group
Jason Edward Wuysang
General Manager, Digital Experience, EIGER Adventure
Head of APAC, MessageBird
Bianca Belnadia Lie
Ex Managing Director, Love Bonito Indonesia
Commercial Strategist, Kalbe Nutritionals
Head of Marketing, AirAsia Super App Indonesia
Head of Marketing, Digital Marketing and CRM, Landmark Group, S.E.A.
Pratama Agus Nugroho
Head of Digital, MNC e-Commerce
Head of Marketing Technology, PT Erajaya Swasembada Tbk
Fumicko Gengky Rustantra
Head of Digital Marketing, PT. HM Sampoerna Tbk.
Territory Business Manager, F5
aGENDA AT A gLANCE
MessageBird powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. Its products and solutions are the foundational building blocks to business communications across preferred channels, like SMS, Voice, WhatsApp, WeChat, Messenger, Email and more. Founded in Amsterdam in 2011, MessageBird connects to billions of devices and is trusted by nearly 20,000 customers. It operates across nine worldwide hubs and is proud to be a “Work Anywhere” company. www.messagebird.com
Headquartered in Silicon Valley, Gupshup is the leading conversational messaging platform. Gupshup enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use Omnichannel messaging API, advanced bot-building platform, and mobile marketing tools. Gupshup’s messaging platform handles over 6 billion messages per month enabling over 39,600 businesses to send messages to nearly a billion users across channels including SMS, Voice, Instagram, WhatsApp, Mobile Web, Android, RCS, FB Messenger, Twitter, Telegram, Instagram, WeChat, and In-app. Gupshup’s constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable, Omni-channel messaging services.
F5 Distributed Cloud Service (XCS) is SaaS-based security, networking, and application management services that enable customers to deploy, secure, and operate their applications in a cloud-native environment wherever needed–data center, multi-cloud, or the network or enterprise edge.
XCS breaks away from a siloed management approach of Cloud Network and Security infrastructure and brings them together into a centralized, unified console for better management of Network, Security, and Application Delivery across any infrastructure from on-prem data center to edge environments.
Ginee, which stands for Global Intelligence and E-commerce Engine, is a leading retail SaaS technology company providing omnichannel system products and marketing solutions. Launched in early 2020, Ginee provides one stop service for your online businesses. From product, inventory, order, CRM, chat, analytics and omni channel sales support to ads and store management (enabler). Ginee has integrated with all major ecommerce marketplaces in the region and supports more than 210.000 businesses and sellers on its platform. Ginee is part of Advance Intelligence Group, one of the largest independent technology startups based in Singapore
Increff is a data and tech-driven company helping brands and retailers build digitally strong, profitable, and sustainable businesses through best-in-class warehouse management, omnichannel order management, merchandising & price optimization software. Our Omni Warehouse Management Software & Order Management Software help D2C and omnichannel brands to automate inventory management, achieve proficiency in warehousing, and build efficiency in supply chain operations to drive 100% inventory accuracy and faster order fulfillment. Our innovative merchandising software empowers merchandisers and planners to make strategic calls on pre-season, in-season merchandising; buying, planning and allocation, and post-season liquidation scenarios for improving sales and earning higher margins.
Founded in Indonesia early 2017, Jet Commerce is a leading e-commerce ecosystem service company in emerging market countries in the entire Southeast Asia regions. Providing all in services for brands to win emerging e-commerce markets.
Jet Commerce assists brands and local sellers in growing their e-commerce businesses by providing end-to-end e-commerce solutions that prioritize the customer experience, including Online Strategy, Platform Management, Performance Reporting, Operations, Merchandising, and Customer Relationship Management.
In addition, Jet Commerce offers a variety of other services through its various business units, including Omnichannel System, Live Commerce, Warehousing and Fulfillment Service. Jet Commerce currently operates in six Asian countries: Indonesia, Thailand, the Philippines, Vietnam, China, and Malaysia, and is preparing to expand into two more countries: Brazil and Singapore.
Forter is the Trust Platform for digital commerce. We provide accurate, real-time decisions about every digital interaction, powered by the largest network of online retailers. It was founded on the insight that it’s not about what is being purchased, nor where— but who is behind the interaction. Forter finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.
OFFICIAL ASSOCIATION PARTNER
Asosiasi Pengusaha Ritel Indonesia (APRINDO)
INDONESIAN RETAIL MERCHANTS ASSOCIATION (APRINDO) is an association of entrepreneurs engaged in retail in Indonesia with official/legal permits, and functions as a protector for its members. APRINDO was founded in Jakarta on November 11, 1994 with the vision of gathering or providing a platform for retail companies in Indonesia to fight together and work together in the face of trade globalization. APRINDO is a member of The Federation of Asia-Pacific Retailers Associations (FAPRA) and has representatives in 32 provinces, namely 32 DPD & 97 DPC with a total of 45,000 outlets throughout Indonesia.
News & Insights
Rajesh Grover, the Group Vice President, Digital & Omnichannel of one of Indonesia’s largest retail
Today’s spotlight interview is with Boni Andika, airasia Super App’s Head of Marketing. Rockbird Media
Today’s Spotlight Interview is MNC Media’s Head of Digital Marketing, Pratama Agus Nugroho. He has