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Terms & Conditions


1.1 In these terms and conditions the following definitions apply:

Booked means the completion by the Delegate of the online booking form in relation to the Event they wish to attend;

Delegate means the delegate attending the Event;

Event means the Event Booked by the Delegate.

Intellectual Property Rights means copyright, trade marks or trade names:

(a) whether registered or not and (b) in whichever part of the world existing;

Supplier means Rockbird Media Limited, company number , whose registered office is at;

Supplier Materials means the Event materials, made up of printouts of slides, seminar notes.

Terms means these standard terms and conditions of business of the Supplier set out in this document;

1.2 Unless the context otherwise requires:

1.2.1 each gender includes the others;

1.2.2 the singular includes the plural and vice versa;

1.2.3 references to the Contract includes the Terms, the Order and its schedule (if any);

1.2.4 references to persons include individuals, unincorporated bodies, government entities, companies and corporations;

1.2.5 clause headings do not affect their interpretation;

1.2.6 general words are not limited by example; and

1.2.7 references to any legislation will be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.

Incorporation of these Terms

2.1 A Booking will be deemed to be an offer to attend the Event on these Terms.

2.2 The Supplier reserves the right at all times to reject any Booking, in whole or in part, at its sole discretion.

2.3 Marketing and other descriptive matters relating to the Event are illustrative only, and do not form part of these Terms. The Delegate agrees that, in making the Booking, it has not relied on any representation or statement by the Supplier not set out in these Terms.

2.4 These Terms set out the entire agreement between the Delegate and the Supplier for the Delegate’s attendance of the Event. They supersede any previously issued terms and conditions of supply.

2.5  No terms or conditions endorsed on, delivered with, or contained in the Delegate’s Booking, order, confirmation, specification, email or other document will form part of these Terms.

2.6 No variation of the Terms or to the Booking will be binding unless expressly agreed in writing and executed by a duly authorized signatory of the Supplier.


Registration Fee and Payment Terms:

3.1 Price varies depending on the events.

3.2 The registration fee is payable according to the following methods of payment.

3.2.1 Bank transfer method: Attendees will receive an e-invoice within 24hrs after registration.

3.2.2 Credit Card/paypal: Online link for payment will be provided.

3.3 Payment shall be made within 14 days from the date of the invoice.

3.4 Unless another term for payment has been agreed, our invoices are to be paid in full within 30 days from the date of invoice.

3.5 All fees expressed in the invoice are exclusive of sales tax, value-added tax, bank transfer fees, online processing fees, or any other taxes and duties, which if applicable, will be charged to the Client in addition to the fees.

Cancellations and substitutions

4.1 If a Delegate cannot attend the Event, he may nominate a substitute delegate (Substitute Delegate).

4.2 The Substitute Delegate must be nominated as soon as reasonably practicable upon the discovery that the Delegate cannot attend, and notified to the Supplier by email.

4.3 The Substitute Delegate shall be of similar seniority and standing in the Delegate’s company or firm so as to preserve, for the benefit of the Supplier and the Event, the integrity and character of the Event.

4.4 The Supplier, in its absolute discretion, may not approve the Substitute Delegate. In the event that it does not approve the Substitute Delegate (and no other Substitute Delegate is found and approved), the Delegate’s place at the event shall be deemed to be canceled.

4.5 If a Substitute Delegate is approved by the Supplier, he shall become a Delegate.

Penalty Charges & Refund:

  • Delegates are subject to the following charges and refunds upon withdrawal or cancellation:
  • 60 days prior: 100% Refund / No Cancellation Fee
  • 45 days prior: 50% Cancellation Fee/ 50% refund
  • 30 days prior : 75% Cancellation Fee/ 25%  refund
  • 15 days prior- 100% Cancellation Fee/ No refund
The Event

5.1 The Supplier will host the Event in accordance with the Program.

5.2 The Supplier may make changes to the Program or any other aspect of the Event, at its sole 

discretion, and without any liability to the Delegate or their company or firm.

5.3 In the event of a change to the Program or the Event, the Supplier shall have no liability 

whatsoever for any damages, expenses, costs or liabilities incurred by the Delegate or their company or firm. For the avoidance of doubt, this term shall not seek to exclude any liability for death or personal injury or for fraud or wilful concealment or for any other liability for which it would be unlawful to exclude liability for.

5.4 Any changes to the Program or the Event shall be notified in writing to the Delegate. Writing shall constitute email.

Supplier’s obligations

6.1 The Supplier will Host the event in accordance with the Program (subject to term 5.2); and

6.2 Provide the Supplier Materials to the Delegates.

Delegate’s obligations

7.1The Delegate’s will:

7.1.1 advise the Supplier of any specific dietary requirements.

7.1.2 advise the Supplier of any special access requirements.

7.1.3 advises the Supplier of any other fact or matter that may be material to them and their attendance of the Event including but not limited to requirements for Supplier Materials to be in large text or braille. The Supplier shall use reasonable endeavors to comply with these additional special requirements but shall have no liability to the Delegate or their company or firm in the event that it is unable to do so; and

7.1.4 cooperate fully with the Supplier and follow the Supplier’s reasonable instructions in relation to the Event

7.2 The Event and its Program are attended by the Delegate at their request and the Delegate is responsible for verifying that the Event is suitable for its needs and requirements.

Facilitators/Speakers and Program

8.1 All views expressed by facilitators/speakers at the Event are their own, and do not necessarily represent the views of the Supplier, and are not endorsed by them.

8.2 Advice given by the facilitators/speakers is general in nature and is not intended to be relied upon in the absence of independent, specialist advice.

8.3  Subject to term 5.3, the Supplier accepts no liability whatsoever for inaccurate, incomplete or in any other way incorrect advice given at the Event or in the Program, or for any views or representations of the facilitators/speakers.

The Event

9.1 Without the prior consent of the Supplier the Delegate may not;

9.1.1 film the Event;

9.1.2 record the Event;

9.1.3 take photographs at the Event; or

9.1.4 publicly disseminate the Supplier Materials.

9.2 There shall be a photographer at the Event providing official photographs and recordings which shall be endorsed by the Supplier. A Delegate should notify the Supplier if they do not wish to be part of the filming.

9.3 The Supplier shall provide an Event manager who shall be responsible for the Event. All enquiries on the day are to be addressed to the Event manager (who shall be notified to the Delegates) and not to the Supplier.

Intellectual Property Rights

10.1 The Delegate, on behalf of its company or firm, allows the Supplier to use its Intellectual Property Rights to promote the Event without charge.

10.2  The name of the Supplier and its corresponding logo are the property of the Supplier and may not be used by the Delegate or its company without the prior written consent of the Supplier.

Marketing and Data Protection

11.1 Rockbird Media may periodically contact you with details of programmes and services that may be of interest to you and may pass your details to other selected or associated companies and partners.

11.2 Contact details of Delegates shall be passed to companies that sponsor the Event and to all other delegates that attend. 

11.3 Please contact the Client Care Team (email to info@rockbirdmedia.com if you do not wish to be included in this activity, or if you wish to be removed from any database.


12.1 Notices

Notice under these Terms will be in writing (including email) and sent to the address below.

Rockbird Media Pte. Ltd., 68 Circular Road, #02-01, Singapore 049422


They may be given, and will be deemed received:

12.1.2 by email: on receipt of a delivery or read receipt mail from the correct address.

12.2  Entire Agreement

These Terms constitute the entire agreement between the parties in relation to its subject matter. No other terms apply.

12.3 Succession

The Contract will bind and benefit each party’s successors and personal representatives.

12.4 Governing Law and Jurisdiction

12.4.1 The Contract will be governed by the law of Singapore